Call center software — Visual form design and scripting — Telemarketing software

Woman working with OriGn's Visual Form Designer

Visual form designing and Scripting

The Visual Form Designer

OriGn's Visual Form Designer provides the following benefits:

  • Accelerates the adaptation of OriGn to your needs, shrinking development time and costs to a minimum.
  • It can be used by our staff, for a reduced price, to carry out the necessary work to meet your needs and requirements 100%.
  • Or it can be used by your own staff to create as many projects or campaigns as wanted, if your business so requires.
Designing a data entry form with OriGn, the software application for telemarketing.

As you can see in the example image shown over these lines, the Visual Form Designer allows you, as the name suggests, to create visually data-entry forms.

These forms can incorporate all kinds of fields: Texts, Comments, Numbers, Dropdown lists, Yes/No, Encodings, Database look-ups, Dates, Hours and Check boxes.

It is also possible to integrate images, use different fonts, colors ...

Designing the data-entry flow

OriGn's Visual Form Designer will allow you not only to create in an entirely visual manner any data entry form, however complex, but also to accurately determine the data entry flow, by using either the Aided Entry-Flow Designer or OriGn-Script, as you prefer.

Thus, agents will only have to worry about keeping a fluent conversation with the contacts, since it will be our program's job to show at all times the next data field to fill, as well as to go back to the previous ones in the right order if need be.

As a result, you will never find empty data that should have been entered, nor, what sometimes is even worse, several mutually exclusive sections filled at the same time by mistake.

The Aided Entry-Flow Designer

Designing a question with OriGn, the computer program for telemarketing.

As you can see in the screenshot above these lines, the Aided Entry-Flow Designer allows you to determine the data-entry flow of sophisticated forms without having to write a single line of code.

Extreme scripting with OriGn-script

If you or your staff have some programming knowledge, nothing will be more useful to you than to release the full power of OriGn through the use of our unique scripting language, OriGn-script, which, being based on a general-purpose programming language (Object Pascal), is only limited by your imagination.  

Additionally, OriGn-script's specialized commands allow users with just some basic programming knowledge or even with none to quickly learn to create extremely sophisticated data-entry flows and, by doing so, optimize to the fullest extent the work of the agents.

This is further facilitated by the fact that OriGn-script's commands can be written both in English and Spanish.

The following image shows a fragment of a script, as an example.

The powerful scripting language of OriGn, the telemarketing program.

But remember: if you prefer not to "program", you just have to use the Aided Entry-Flow Designer.