Some success stories
The company Marktel Servicios de Marketing Telefónico, S.A. owns several call centers in different localities, adding up to more than 500 agent positions. They carry out diverse telemarketing campaigns at once, taking advantage of the full power of the Predictive Dialer Server, the call recording features, etc.
CAT XXI, S.L. is the ompany that manages the call center of the Health Service of the Basque Country and has implemented OriGn to start a new line of business with outbound campaigns for insurance companies, surveys, etc.
In its contact center of 70 positions, Centro para la Cultura y el Conocimiento, S.A. conducts student support and also handles those click-to-call requests that come in from its website.
Ideara Investigación, S.L. is a company specialized in conducting phone surveys (CATI) which has several offices centrally managed.
CTI Tecnología y Gestión, S.A. is a service provider to clients in the financial sector. Permforms multiple simultaneous campaigns in their call center of about 100 positions.
Formación Integral a Trabajadores, S.L. is a company specialized in occupational training. It has a contact center of 45 positions for student recruitment efforts.
Phone Librohogar, S.L. owns a 24-position call center that performs multiple telesales campaigns of products as diverse as subscriptions to several newspapers, installation of home alarms, etc.
Proyección Creativa, Pida Business, Aplica Investigació Social, Bienestar By CSP, Producciones Antártida, Somontano Social, Verificalia, Promocudabes or Pro-age 2018, for example, are companies pertaining to different sectors that have from 3 to 20 agents using OriGn to conduct tasks such as appointment setting for their sales force, sales by phone of their products to their customer base, etc.